UPSRTC conductor salary and Other details

UPSRTC conductor salary 

Starts from Rs. 18,200 per month.

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The Uttar Pradesh State Road Transport Corporation (UPSRTC) is the primary public transportation operator in the Indian state of Uttar Pradesh. It operates a large fleet of buses that transport millions of passengers every year. UPSRTC conductors play a critical role in ensuring the safety and comfort of these passengers. In this blog post, we will discuss the job requirements, duties and responsibilities, challenges, and benefits of working as a UPSRTC conductor.

Job Requirements for UPSRTC Conductors

To become a UPSRTC conductor, candidates must meet certain job requirements. These include educational qualifications, age limits, physical fitness requirements, and other necessary skills and attributes.

Educational Qualifications and Age Limit

Candidates must have a minimum educational qualification of 10+2 or its equivalent. They must also be between 18 and 40 years of age. Age relaxation is available for candidates belonging to certain categories such as SC/ST and OBC.

Physical Fitness Requirements

UPSRTC conductors must be physically fit and meet certain health requirements. They must have a minimum height of 5’2″ and a chest measurement of 32″. They should also have good eyesight and hearing abilities.

Other Necessary Skills and Attributes

In addition to the above requirements, UPSRTC conductors must possess other necessary skills and attributes. They should have good communication skills in Hindi and English. They should also be polite, courteous, and helpful to passengers. They must have basic knowledge of first aid and be able to handle emergency situations.

Training and Development

UPSRTC conductors undergo a comprehensive training program to prepare them for their job responsibilities. The training process includes both classroom instruction and on-the-job training.

Overview of Training Process for UPSRTC Conductors

The training program for UPSRTC conductors covers various topics such as ticketing procedures, passenger safety, emergency handling, and communication skills. The training is conducted in two phases – a 30-day initial training and a 15-day refresher training every year.

Topics Covered in Training

The initial training for UPSRTC conductors covers the following topics:

1. Ticketing procedures
2. Passenger safety and comfort
3. Emergency handling
4. Communication skills
5. Rules and regulations of UPSRTC

The refresher training focuses on updating the conductors’ knowledge and skills and introducing them to new technologies and procedures.

Duration of Training and Ongoing Development Opportunities

The initial training for UPSRTC conductors lasts for 30 days. After completing the training, conductors are placed on probation for six months. During this period, they are closely monitored and evaluated. The refresher training is conducted every year to update the conductors’ knowledge and skills.

Duties and Responsibilities of UPSRTC Conductors

UPSRTC conductors have a wide range of duties and responsibilities. They are responsible for ensuring passenger safety, collecting fares and issuing tickets, responding to passenger inquiries and complaints, and reporting any issues or incidents to superiors.

Collecting Fares and Issuing Tickets

UPSRTC conductors are responsible for collecting fares from passengers and issuing tickets. They should ensure that the passengers are charged the correct fare according to the distance traveled and the type of service availed.

Ensuring Passenger Safety and Comfort

The safety and comfort of passengers are the top priority of UPSRTC conductors. They should ensure that passengers board and disembark from the bus safely. They should also ensure that passengers are seated comfortably and the bus is clean and well-maintained.

Responding to Passenger Inquiries and Complaints

UPSRTC conductors should be polite, courteous, and helpful to passengers. They should respond to passenger inquiries and complaints promptly and professionally.

UPSRTC conductors should report any issues or incidents that occur during the journey to their superiors. This includes any accidents, breakdowns, or other incidents that may affect passenger safety or comfort.

Challenges Faced by UPSRTC Conductors

UPSRTC conductors face a variety of challenges in their job. Some of the common challenges include dealing with difficult passengers, ensuring compliance with rules and regulations, and handling emergency situations.

Dealing with Difficult Passengers

UPSRTC conductors often have to deal with passengers who are rude, aggressive, or non-compliant. Conductors should handle such situations with tact and diplomacy, ensuring that the safety and comfort of other passengers are not compromised.

Ensuring Compliance with Rules and Regulations

UPSRTC conductors must ensure that passengers comply with the rules and regulations of the corporation. This includes wearing seat belts, not smoking or consuming alcohol on the bus, and not traveling with prohibited items.

Handling Emergency Situations

UPSRTC conductors should be prepared to handle emergency situations such as accidents, medical emergencies, and natural disasters. They should have basic knowledge of first aid and be able to provide assistance until medical help arrives.

Benefits of Working as a UPSRTC Conductor

Working as a UPSRTC conductor offers several benefits, including job security and stability, competitive pay and benefits, and opportunities for growth and advancement.

Job Security and Stability

UPSRTC is a government-owned corporation, which offers job security and stability to its employees. Conductors have a guaranteed job as long as they meet the performance standards and follow the rules and regulations of the corporation.

Competitive Pay and Benefits

UPSRTC conductors are paid a competitive salary, which is on par with other government jobs. They also receive benefits such as medical insurance, provident fund, and pension.

Opportunities for Growth and Advancement

UPSRTC conductors can advance their careers by taking on additional responsibilities and roles within the corporation. They can also participate in training and development programs to enhance their skills and knowledge.

UPSRTC Official Website

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UPSRTC conductors play a critical role in ensuring the safety and comfort of millions of passengers who use the corporation’s services. The job of a conductor requires physical fitness, good communication skills, and a commitment to passenger safety. While the job has its challenges, it also offers job security, competitive pay, and opportunities for growth and advancement. As such, it is a popular career choice among many young people in Uttar Pradesh.

FAQs

1. What is the eligibility criteria for becoming a UPSRTC conductor?

   Ans: Candidates must have passed the 10th standard or equivalent and be at least 18 years of age. They must also have a valid conductor license issued by the Regional Transport Office (RTO).

    

2. What is the training program for UPSRTC conductors?

   Ans: The training program for UPSRTC conductors covers various aspects of their job, including ticketing, passenger safety, rules and regulations, emergency management, and customer service. The program typically lasts for a few weeks and includes both theoretical and practical training.

    

3. How much do UPSRTC conductors get paid?

   Ans: UPSRTC conductors receive a monthly salary of around Rs. 20,000 to Rs. 25,000, depending on their experience and qualifications. They also receive benefits such as medical insurance and retirement benefits.

    

4. What are the challenges of working as a UPSRTC conductor?

   Ans: Some of the challenges of working as a UPSRTC conductor include dealing with difficult passengers, managing time and schedules effectively, working in challenging conditions, handling emergencies, and enforcing rules and regulations strictly.

    

5. What are the opportunities for career growth for UPSRTC conductors?

   Ans: UPSRTC conductors have opportunities for career growth, such as promotions to higher positions or training for specialized skills. They can also apply for other positions within the corporation, such as supervisors or managers.

    

6. How can I apply for a job as a UPSRTC conductor?

   Ans: Candidates can apply for a job as a UPSRTC conductor through the corporation’s official website or by visiting the nearest UPSRTC office. They must meet the eligibility criteria and pass the selection process, which includes a written test, physical fitness test, and interview.

    

7. Is there a uniform for UPSRTC conductors?

   Ans: Yes, UPSRTC conductors are required to wear a uniform consisting of a white shirt, black trousers, black shoes, and a cap with the UPSRTC logo. The uniform is provided by the corporation.

    

8. What is the working schedule for UPSRTC conductors?

   Ans: UPSRTC conductors typically work in shifts, which can vary depending on the route and bus schedule. They may have to work on weekends and holidays, and their working hours can be long and unpredictable.

    

9. What is the selection process for becoming a UPSRTC conductor?

   Ans: The selection process for becoming a UPSRTC conductor includes a written test, physical fitness test, and interview. The written test covers topics such as mathematics, general knowledge, and language skills. The physical fitness test includes tasks such as running, jumping, and lifting weights. The interview assesses the candidate’s communication skills, problem-solving abilities, and attitude.

    

10. What are the benefits of working as a UPSRTC conductor?

    Ans: Some of the benefits of working as a UPSRTC conductor include job security, a decent salary and benefits package, opportunities for career growth, and the satisfaction of serving the community by providing safe and reliable transportation services.

     

11. How is the performance of UPSRTC conductors evaluated?

    Ans: The performance of UPSRTC conductors is evaluated based on various parameters, such as passenger feedback, compliance with rules and regulations, punctuality, and safety record. Conductors who perform well are rewarded with incentives and promotions.

     

12. What are the key skills required for working as a UPSRTC conductor?

    Ans: Some of the key skills required for working as a UPSRTC conductor include communication skills, time management, problem-solving abilities, attention to detail, customer service, and emergency management skills. Conductors must also be physically fit and able to work in challenging conditions.

     

13. What are the different types of buses operated by UPSRTC?

    Ans: UPSRTC operates various types of buses, including ordinary buses, semi-luxury buses, luxury buses, and Volvo buses. The type of bus operated on a particular route depends on the demand and passenger preferences.

     

14. What is the role of a UPSRTC conductor during emergencies?

    Ans: UPSRTC conductors are trained to handle emergencies such as accidents, breakdowns, and medical emergencies. They must follow the standard operating procedures and take appropriate measures to ensure the safety of passengers. This may include evacuating the bus, providing first aid, or calling for emergency services.

     

15. How does UPSRTC ensure passenger safety?

    Ans: UPSRTC has various measures in place to ensure passenger safety, such as regular maintenance of buses, strict compliance with safety regulations, and training of drivers and conductors. The corporation also has a 24×7 helpline for passengers to report any safety concerns.

     

16. How does UPSRTC deal with customer complaints?

    Ans: UPSRTC has a dedicated customer service department to address customer complaints and grievances. Passengers can lodge their complaints through the corporation’s website, helpline, or social media channels. The customer service team investigates the complaints and takes appropriate action to resolve them.

     

17. What is the role of technology in UPSRTC operations?

    Ans: UPSRTC has adopted various technologies to improve its operations and services, such as GPS tracking systems, automatic fare collection, and online ticket booking. The corporation also has a mobile app for passengers to track bus schedules and make bookings.

     

18. How does UPSRTC contribute to sustainable transportation?

    Ans: UPSRTC is committed to promoting sustainable transportation by adopting measures such as using cleaner fuels, reducing emissions, and promoting public transport. The corporation also operates buses on routes with high passenger demand to reduce traffic congestion and promote shared mobility.

     

19. What are the environmental impacts of UPSRTC operations?

    Ans: UPSRTC operations have both positive and negative environmental impacts. While the corporation provides a cleaner and greener alternative to private vehicles, the operation of buses can lead to air and noise pollution. The corporation is taking measures to reduce its environmental impact by adopting cleaner fuels and promoting sustainable transportation.

     

20. How does UPSRTC contribute to the economy?

    Ans: UPSRTC is a significant contributor to the economy, both directly and indirectly. The corporation provides employment to thousands of people, contributes to the transportation sector, and supports various ancillary industries such as auto repair and maintenance. The availability of reliable and affordable transportation services also promotes economic activity in the regions served by UPSRTC.